Dr Farzana Hussain recently attended a general practice Improvement leaders program run by NHS England sustainability and improvement team. She has implemented some of the learning to improve the practice repeat prescription system and travel vaccine service. The practice is using quality improvement science to increase patient satisfaction and ability to book GP appointments. The practice is looking at ways to help patients book GP appointments online.
The Project Surgery has been advising practices as far as Gloucestershire and Peterborough to help them implement the surgery's telephone consultation system.
Click below to see the YouTube link:
https://www.youtube.com/watch?v=vukQuIKFIhs
The Project Surgery has been advising practices as far as Gloucestershire and Peterborough to help them implement the surgery's telephone consultation system.
Click below to see the YouTube link:
https://www.youtube.com/watch?v=vukQuIKFIhs
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